Factors driving achievement and retention rates of apprentices in the casual dining sector (example submission)

Abstract

This study investigates factors influencing achievement and retention rates among apprentices within an employer-provider in the casual dining sector. Using a mixed-methods approach, data was collected from company records and a learner survey to identify challenges and enablers of success across 150 sites. Four key factors were identified: workplace support, completion of functional skills, method of employment, and access to off-the-job training. Findings revealed that learners with strong managerial support and pre-apprenticeship recruitment were more likely to complete their programmes, while inadequate time for functional skills and limited access to resources hindered progress. Six targeted recommendations were implemented, including improved induction packs, enhanced recruitment screening, and IT upgrades. One year post-implementation, the organisation reported a 14% increase in achievement rates and significant improvements in learner satisfaction and progression. These results support the organisation’s ambition to expand its training provision and reinforce the importance of structured support in vocational education.