Enhancing student induction to library and IT services in higher education

Abstract

Student induction to library and IT systems in higher education is challenging. Students complain of information overload and often remember little detail. The Academic Support, Technology and Innovation (ASTI) team at Plymouth University set out to combine their skills to produce a memorable welcome talk and a professional set of online materials and support to provide the details needed to become course-ready. This paper outlines and evaluates the approach taken.